News for 'customer protection'

'Private equity can transform banks'

'Private equity can transform banks'

Rediff.com22 Mar 2021

'Facilitating conversion of well-run NBFCs into banks is urgently needed.'

6 cops among 12 hurt after violence during Muharram processions in Delhi

6 cops among 12 hurt after violence during Muharram processions in Delhi

Rediff.com30 Jul 2023

Twelve people, including six police personnel, were injured in the clashes, they said.

SC sets aside RBI ban on cryptocurrencies

SC sets aside RBI ban on cryptocurrencies

Rediff.com4 Mar 2020

The Supreme Court on Wednesday allowed banks and financial institutions to provide services related to cryptocurrencies by setting aside the RBI's 2018 circular which had prohibited them. A three-judge bench, headed by Justice R F Nariman, said the Reserve Bank of India circular is liable to be set aside on the ground of "proportionality". "Accordingly, the writ petitions are allowed and the circular dated April 6, 2018 is set aside," said the bench, also comprising justices Aniruddha Bose and V Ramasubramanian.

1.5 Million Vacancies In Cybersecurity!

1.5 Million Vacancies In Cybersecurity!

Rediff.com3 Mar 2023

'The skilling gap is a serious issue.' 'We partner with the government on skilling, but as a company we have several skilling programmes, and we work closely with the partner ecosystem.

Finance ministry looks to curb smuggling of top-end mobile phones

Finance ministry looks to curb smuggling of top-end mobile phones

Rediff.com31 Jan 2023

The finance ministry is looking at a reworked proposal from mobile device makers on how to fight the rampant and growing smuggling of very high end phones. The proposal suggests reducing the basic customs duty (BCD) on phones which have a CIF (cost, insurance and freight or price at landing in the port) value of over Rs 35,000-Rs 40,000. The retail value of these phones is upwards of Rs 70,000.

'India is fastest-growing large economy in the world'

'India is fastest-growing large economy in the world'

Rediff.com23 Jun 2023

'India has formed tremendous resilience and still a strong growth.'

Jio slams Airtel for 'maligning' its tariff policy

Jio slams Airtel for 'maligning' its tariff policy

Rediff.com20 Apr 2023

Reliance Jio Infocomm (RJIL) has written to the Telecom Regulatory Authority of India (Trai) stating that a recent complaint against it by Bharti Airtel is a deliberate, malicious attempt at defaming RJIL's consumer-friendly tariff. RJIL has also asked the regulator to warn Airtel against 'making such frivolous complaints in the future'. The move is in response to Airtel recently requesting Trai to bring content aired through broadband under the regulatory fold and keep a check against discriminatory bundling tactics.

Truecaller Could Soon Face Competition

Truecaller Could Soon Face Competition

Rediff.com1 Oct 2022

'Every telecom user wishes to know who is calling. This will help in preventing cyber frauds using telecom services.'

Will Uniform Civil Code Do Away With Hindu Undivided Family?

Will Uniform Civil Code Do Away With Hindu Undivided Family?

Rediff.com29 Jun 2023

The 21st Law Commission said the special status given to the entity of HUF was a 'so-called gift by the British', who could not comprehend the complex socioeconomic structure of Indian families. 'Now, this status is being used for the evasion of tax only,' it said.

Martand Sun temple puja attended by Sinha in Anantnag had no ASI nod

Martand Sun temple puja attended by Sinha in Anantnag had no ASI nod

Rediff.com9 May 2022

The puja, attended by Jammu and Kashmir Lt Governor Manoj Sinha at the premises of the Archaeological Survey of India-protected Martand Sun temple in Anantnag, was in violation of rules and the issue has been raised with the UT administration, ASI officials said on Monday.

RBI allows offline digital payments

RBI allows offline digital payments

Rediff.com3 Jan 2022

To push digital transactions in rural and semi-urban areas, the Reserve Bank of India (RBI) on Monday issued a framework allowing offline payments up to Rs 200 per transaction, subject to an overall limit of Rs 2,000. An offline digital payment means a transaction that does not require internet or telecom connectivity. Under the offline mode, payments can be carried out face-to-face (proximity mode) using any channel or instrument like cards, wallets, and mobile devices.

Restaurants' staff say will seek pay hike, fear tips may dwindle

Restaurants' staff say will seek pay hike, fear tips may dwindle

Rediff.com6 Jul 2022

With hotels and restaurants being barred from levying service charge, waiters, chefs and other workers are worried they will lose out on money and are planning to approach managements to seek a pay raise. They are also apprehensive that tips given by customers out of goodwill will dwindle. Uttarakhand-native Prakash Singh Koranga, 27, a chef who works at an outlet of popular franchise Moti Mahal Deluxe restaurant in south Delhi, said service charge which gets proportionally divided among the staff acts as an "extra income" and "incentive to give our best at the job".

All you want to know about RBI's new auto debit rules

All you want to know about RBI's new auto debit rules

Rediff.com30 Sep 2021

With the Reserve Bank of India's (RBI) extended deadline coming to an end, there will be no automatic recurring payment for various services including recharge and utility bill as the additional factor of authentication (AFA) will become mandatory from Friday. On December 4, RBI had directed all banks including RRBs, NBFCs, and payment gateways that the processing of recurring transactions (domestic or cross-border) using cards or Prepaid Payment Instruments (PPIs) or Unified Payments Interface (UPI) under arrangements/practices not compliant with AFA would not be continued beyond March 31, 2021. As part of risk mitigation measures, RBI announced this step to bolster safety and security of card transactions.

'Make in India' not by protecting but by eliminating negative protectionism

'Make in India' not by protecting but by eliminating negative protectionism

Rediff.com1 May 2015

In part four of a series, Arbind Modi & Arvind Subramanian explain how scrapping the exemptions for the countervailing duty will eliminate the negative protection facing Indian manufacturers

India opted for tough stand at WTO to protect poor: PM

India opted for tough stand at WTO to protect poor: PM

Rediff.com9 Aug 2014

Prime Minister Narandra Modi on Saturday said the government "chose" to take a tough stand in the recent WTO talks as it has to protect the interest of the poor people of the country rather than to look for good publicity in the international media.

Why Does Modi Not Slash Chinese Imports?

Why Does Modi Not Slash Chinese Imports?

Rediff.com16 Jan 2023

India's national security focus has shifted from the western border to the eastern one. But our trade with China keeps rising. This trade is against our interest, because most of it comprises of Chinese imports, argues Aakar Patel.

Gameskraft faces Rs 21,000-crore tax notice for 'GST evasion'

Gameskraft faces Rs 21,000-crore tax notice for 'GST evasion'

Rediff.com26 Sep 2022

The Director General of Goods and Services Tax Intelligence (DGGI) has slapped its heftiest tax notice of Rs 21,000 crore on Bengaluru-based Gameskraft Technology (GTPL) for allegedly evading GST on the betting amount. Gameskraft has dubbed the notice a "departure from the well-established law of the land". The company is accused of promoting online betting through card, casual and fantasy games like Rummy Culture, Gamezy and Rummy Time.

Publicise undertaking given to govt in 2021: SC to WhatsApp on privacy policy

Publicise undertaking given to govt in 2021: SC to WhatsApp on privacy policy

Rediff.com1 Feb 2023

A five-judge Constitution bench headed by Justice KM Joseph asked the mobile messaging app to give advertisement in five newspapers to publicise its undertaking given to the government.

Delhi HC stays guidelines prohibiting service charges

Delhi HC stays guidelines prohibiting service charges

Rediff.com20 Jul 2022

The Delhi high court on Wednesday stayed the recent guidelines prohibiting hotels and restaurants from levying service charge automatically on food bills. Justice Yashwant Varma, while dealing with petitions by the National Restaurant Association of India (NRAI) and Federation of Hotels and Restaurant Associations of India challenging the Central Consumer Protection Authority (CCPA)'s July 4 guidelines, said the issue requires consideration and directed the authorities to file their reply. "The matter requires consideration. Consequently, until the next date of listing the directions as contained in para 7 of the impugned guideline of July 4, 2022 shall remain stayed," the court ordered.

A new fintech world is upon us amid funding drought, lower valuations

A new fintech world is upon us amid funding drought, lower valuations

Rediff.com29 May 2023

In January, Visa's chief executive officer, Al Kelly, said during an earnings call that "there's been a burst of the balloon in valuations in the fintech world". Noting that the trend of lower valuations "is a helpful characteristic of the current environment", he added: "We will look for capabilities and management teams that will bring more value to Visa than we can bring ourselves." Data from KPMG's Pulse of Fintech H2'22 shows that global fintech investment - via mergers and acquisitions (M&As), private equity (PE) and venture capital (VC) firms - at $164.1 billion in 2022, was down 31 per cent over the year before. Indian fintechs held up better during this timeframe, attracting $6 billion, or a fall of 24 per cent.

20 years of India's insurance sector

20 years of India's insurance sector

Rediff.com19 Sep 2021

Twenty years after India's insurance sector was opened up, unshackling the control of state-owned companies, as many as 50 private players have set up shop. Along with their foreign partners, private players have brought about a sea change in the product offering, distribution and underwriting processes, and services levels. Yet, India's insurance penetration needle has not moved much.

Govt close to finalising e-commerce policy: DPIIT secy Rajesh Kumar Singh

Govt close to finalising e-commerce policy: DPIIT secy Rajesh Kumar Singh

Rediff.com12 May 2023

The government is at a "fairly advanced stage" of finalising a well-coordinated e-commerce policy and consumer protection rules, which will incorporate provisions of Open Network for Digital Commerce (ONDC), Department for Promotion of Industry and Internal Trade (DPIIT) secretary Rajesh Kumar Singh said on Thursday. "E-commerce rules and e-commerce policy will be congruent with each other... That exercise is at a fairly advanced stage," Singh told reporters. The remarks come on a day the number of daily transactions on the platform has gone up 500 times since the beginning of this year with the number of retail merchants added to its roster growing 40-fold.

Modi gifts green diamond to Jill Biden

Modi gifts green diamond to Jill Biden

Rediff.com22 Jun 2023

Prime Minister Narendra Modi, who is in the United States for a three-day state visit, has gifted an eco-friendly lab-grown 7.5 carat diamond, placed in Kashmir's exquisite Papier mache box, to First Lady Jill Biden.

Auto-debit payments: RBI extends timeline for implementation of new rules

Auto-debit payments: RBI extends timeline for implementation of new rules

Rediff.com31 Mar 2021

The Reserve Bank of India on Wednesday extended the timeline by six months to comply with its guidelines related to recurring online transactions with Additional Factor of Authentication (AFA), but reprimanded players that the non-compliance is a "serious concern". RBI had directed all banks including RRBs, NBFCs, and payment gateways to comply with AFA for automatic recurring payment by March 31, 2021, in order to make digital transaction safe and protect customers from fraudulent transactions. However, some of the players failed to meet the deadline and approached the RBI seeking extension of the deadline.

Why Term Plan Is Better For Home Loan Liability

Why Term Plan Is Better For Home Loan Liability

Rediff.com28 Sep 2022

If you opt for a term-life cover, buy separate policies to cover the loan for all the co-borrowers in a home loan for a sum assured equal to the home loan amount.

After Amazon, Flipkart fined for allowing sale of poor quality cookers

After Amazon, Flipkart fined for allowing sale of poor quality cookers

Rediff.com18 Aug 2022

The Central Consumer Protection Authority (CCPA) on Wednesday said it has imposed a penalty of Rs 1 lakh on e-commerce firm Flipkart for allowing sale of substandard domestic pressure cookers on its platform, in violation of mandatory standards. Headed by Chief Commissioner Nidhi Khare, the CCPA has directed Flipkart to recall all such 598 pressure cookers sold on its platform, reimburse their buyers, and submit a compliance report within 45 days. The central government routinely notifies the Quality Control Orders (QCOs), specifying compulsory conformity to a standard and use of the standard mark for a product to protect consumers from the risk of suffering injury and harm and in the interest of the public at large.

Overburdened by debt? This company may be of help

Overburdened by debt? This company may be of help

Rediff.com27 Oct 2022

'There have been many cases where clients have indicated that they feel suicidal as they feel they have no other options to deal with their financial hardship.'

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Swiggy, Zomato and others get 15 days to submit complaint redressal plan

Rediff.com13 Jun 2022

The government on Monday asked online food business operators like Swiggy and Zomato to submit a proposal within 15 days on improving their consumer grievance redressal mechanism amid rising complaints from customers. The department of consumer affairs directed e-commerce FBOs "to transparently show consumers the breakup of all charges included in the order amount such as delivery charges, packaging charges, taxes, surge pricing etc." According to an official statement, "The Department of Consumer Affairs has directed major e-commerce Food Business Operators (FBOs) to furnish the current framework as well as a proposal on improving the consumer grievance redressal mechanism within 15 days."

Cyber-fraud cases will become 'alarmingly frequent': Airtel

Cyber-fraud cases will become 'alarmingly frequent': Airtel

Rediff.com27 Oct 2021

Telecom operator Bharti Airtel's CEO has warned customers about rising cases of cyber-frauds, citing a recent instance of a fraudster who posed as company executive and under the guise of updating KYC form, tricked a user into revealing bank details to transfer large amount from the bank account. In an email outreach to subscribers, Gopal Vittal, CEO of Airtel urged users to be vigilant against such cases of cyber fraud that are becoming "alarmingly frequent". Vittal spoke of a recent case where a cyber-fraudster posing as company executive called up an Airtel customer on the pretext of updating his Know Your Customer (KYC) form, tricked him into revealing his bank details and transferred a large sum of money from his bank account.

14-day custody for Chinese national facing blasphemy charge in Pakistan

14-day custody for Chinese national facing blasphemy charge in Pakistan

Rediff.com18 Apr 2023

A Pakistani anti-terrorism court has sent a Chinese national to jail on 14-day judicial remand on blasphemy charges in the restive Khyber Pakhtunkhwa province after he was arrested on Monday, according to media reports on Tuesday.

SBI's digital transactions are as high as 67% now

SBI's digital transactions are as high as 67% now

Rediff.com19 Mar 2021

The country's largest lender State Bank of India has seen a perceptible increase in the number transactions happening at its multiple digital channels, with the percentage moving from 60 per cent in the pre-pandemic period to 67 per cent currently, chairman Dinesh Khara said. The rise in the number of digital transactions at the bank was largely driven by pick up in e-commerce during the pandemic-induced lockdown, which restricted movement, he said.

Travellers from G20 nations can use UPI in India: RBI

Travellers from G20 nations can use UPI in India: RBI

Rediff.com8 Feb 2023

The Reserve Bank on Wednesday allowed inbound travellers from G20 nations arriving at select airports to use the popular UPI for making payments in the country. Later, the RBI also proposes to extend the Unified Payments Interface (UPI) facility to travellers from all countries. UPI is a system that powers multiple bank accounts into a single mobile application, merging several banking features, seamless fund routing & merchant payments into one hood.

Check Out 3 Standout DRDO Weapons!

Check Out 3 Standout DRDO Weapons!

Rediff.com20 Oct 2022

Prominent in the DRDO's display are several artillery guns, armoured vehicles and tanks that underline a measure of success in developing these key weapons platforms for the army. Here are three systems that are headed for success.

Why Travel Insurance Is A Must

Why Travel Insurance Is A Must

Rediff.com16 May 2023

If your flight is cancelled or delayed or you miss one, a travel insurance policy can cover the costs at such times and help you book a new one.

Kerala dance row: Devaswom in damage control mode, talks to stakeholders

Kerala dance row: Devaswom in damage control mode, talks to stakeholders

Rediff.com31 Mar 2022

He, however, made it clear that a sudden change cannot be expected as it was a "sensitive matter" related to an age-old custom and tradition.

Tick Insurance Option On IRCTC Portal

Tick Insurance Option On IRCTC Portal

Rediff.com29 Jun 2023

Only a small percentage of passengers who traveled on the trains involved in the June 2, 2023 accident in Odisha had availed of travel accident insurance while booking their tickets online on the IRCTC portal.

Maha: Poverty-stricken woman sells newborn son for Rs 1.78 lakh

Maha: Poverty-stricken woman sells newborn son for Rs 1.78 lakh

Rediff.com10 Nov 2021

The woman gave birth to the child in September, but was not in a position to take care of him because of her family's poor financial condition, an official from Manpada police station said.

How safe is Maruti's S-Presso mini SUV?

How safe is Maruti's S-Presso mini SUV?

Rediff.com12 Nov 2020

Hyundai got two stars for Grand i10 Nios and Kia got three stars for Seltos.

RBI to strengthen law on illegal deposit-taking entities

RBI to strengthen law on illegal deposit-taking entities

Rediff.com22 Aug 2014

Reserve bank is working with the govt to bring suitable amendments in the statutory provisions

Lakadbaggha Review: Shocking Climax

Lakadbaggha Review: Shocking Climax

Rediff.com13 Jan 2023

Lakadbaggha takes up too many issues and does not do justice to them, points out Deepa Gahlot.